From the category archives:

Communication

To help in your evaluation of underperforming employees, I offer these examples of “diplomatic” ways to deal with low scoring performance qualities while still getting the point across.

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5 Key Elements of Effective Feedback

by Ben on May 20, 2009

In a previous article I explained my theory of Proactive and Reactive Feedback and how their use can make or break the productivity of your team.
I made the case that feedback is better given when an employee or team’s performance is on the upward swing rather than waiting until their performance starts to dip.
In this [...]

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Most people can manage the performance of a subordinate to meet the minimum expectations of the job, but it takes a proactive leader to bring about outstanding results from an individual or team and it all comes back to feedback.

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5 Tips to Improve Your Social Skills

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by Ben on May 14, 2009

If you’re an individual who struggles during group conversations at social functions, here are 5 simple tips that may help you out!

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Clear Expectations and Leadership

by Ben on May 11, 2009

No mater how great a company policy or procedure may be, it can easily be undermined if it is not properly communicated throughout the ranks.

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Never Eat Alone: Finding a Mentor

by Ben on May 10, 2009

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Keith Ferrazzi wrote his best selling book Never Eat Alone: And Other Secrets to Success, One Relationship at a Time on the idea that networking and mentorship are key elements affecting a person’s level of success.

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Post image for John Maxwell’s 21 Irrefutable Laws of Leadership

John Maxwell’s book “The 21 Irrefutable Laws of Leadership” should be an integral part of any successful or aspiring leader’s personal library. Now in print as a 10th anniversary edition, Maxwell’s “21 Laws of Leadership” are refined and more relevant than ever in these troubling economic times.

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