From the category archives:


John Maxwell’s book “The 21 Irrefutable Laws of Leadership” should be an integral part of any successful or aspiring leader’s personal library. Now in print as a 10th anniversary edition, Maxwell’s “21 Laws of Leadership” are refined and more relevant than ever in these troubling economic times.


To help in your evaluation of underperforming employees, I offer these examples of “diplomatic” ways to deal with low scoring performance qualities while still getting the point across.

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5 Key Elements of Effective Feedback

by Ben on May 20, 2009

In a previous article I explained my theory of Proactive and Reactive Feedback and how their use can make or break the productivity of your team. I made the case that feedback is better given when an employee or team’s performance is on the upward swing rather than waiting until their performance starts to dip. […]

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Most people can manage the performance of a subordinate to meet the minimum expectations of the job, but it takes a proactive leader to bring about outstanding results from an individual or team and it all comes back to feedback.


5 Tips to Improve Your Social Skills

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by Ben on May 14, 2009

If you’re an individual who struggles during group conversations at social functions, here are 5 simple tips that may help you out!


Clear Expectations and Leadership

by Ben on May 11, 2009

No mater how great a company policy or procedure may be, it can easily be undermined if it is not properly communicated throughout the ranks.


Never Eat Alone: Finding a Mentor

by Ben on May 10, 2009

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Keith Ferrazzi wrote his best selling book Never Eat Alone: And Other Secrets to Success, One Relationship at a Time on the idea that networking and mentorship are key elements affecting a person’s level of success.